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UMINF 22.06

Mental models of automated recruiting systems

Considering previous research, there is a lack of evidence of mental models of automated recruiting systems, that is, how users perceive those models in terms of trust and fairness. Therefore, we want to find out how participants react to an automated recruiting system and conclude with an idea of the mental model that users form towards the recruitment algorithm. To begin answering this question, in this article we describe the results of an exploratory study contrasting the perception of an automated recruiting system and of a human recruiter.


AI, mental models, recruitment systems, automated recruitment


Teodora Neagu and Andrea Aler Tubella

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Entry responsible: Andrea Aler Tubella

Page Responsible: Frank Drewes